New Bridge Medical Center
Manages and implements the quality management program. Leads and directs all clinical and administrative quality management activities for the organization, including accreditation and regulatory compliance, patient safety and performance improvement.
Able to abstract and submit core measures data to TJC and CMS; supervise data abstractors.
Coordinates performance improvement activities throughout the organization.
Coordinates accreditation and regulatory surveys (TJC, DOH, etc.).
Conducts tracer activates to ensure ongoing survey readiness.
Works with and motivates staff, physicians and leadership to participate in performance improvement activities.
Collaborates with all disciplines/departments (including Risk Management and Infection Prevention) in the organization to obtain the highest level of patient outcomes.
Coordinates policy process within the organization to ensure policies are updated appropriately and new policies are written as needed.
Educates all members of the organization, including physicians and senior leaders on performance improvement tools and processes.
Customer Service: respect, flexibility, knowledge, confidence, professionalism, pleasant attitude, patience and helpfulness. All responses should be timely, professional, caring, and respectful in accordance with Customer Service Performance expectations
Maintains established departmental policies and procedures, objectives, quality improvement program, safety, environmental, and infection control standards. Assesses gaps in policies and procedures, and create necessary policies and procedures to fulfill these gaps.
Understands and adheres to the Medical Center’s Code of Conduct.
Familiar with the Medical Center’s Mission, Vision, and Values Statements.
3-5 years of proven experience as a quality manager in a hospital setting.
Strong knowledge of regulatory and accrediting agencies (NJ DOH, TJC, CMS, OSHA) standards.
Strong computer skill, including knowledge of statistical software such as Minitab and/or SPSS.
Must have strong medical chart review skills.
Strong verbal, written communication and presentation skills, must be an organized self-starter as
well as a team player.
Talent for leading and facilitating group and team meetings.
Ability to maintain a calm, professional demeanor under pressure.
Comfort in handling challenging situations that may involve adverse outcomes.
Master degree in healthcare related field a plus.
Certified Professional in Healthcare Quality (CPHQ) certification a plus.
Lean and/or Six Sigma Certification a plus.
BSN, with current RN licensure in state of New Jersey required.
Commensurate with experience and negotiable.
Instructions for Resume Submission:
Go to New Bridge Medical Center Web Site/Job Postings: