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Director, Performance Improvement
St. Christopher's Hospital for Children
Introduction
Management Pathways, an
executive search firm located in Malvern,
PA, has been retained by St. Christopher's
Hospital for Children in Philadelphia, PA to
conduct the search for a Director,
Performance Improvement. St. Christopher’s
Hospital for Children (SCHC) is a 170 bed
children’s hospital and recognized center of
pediatric research, training, and
specialized care serving the local
community, the Philadelphia region, and
patients from all over the world. Through an
affiliation with Drexel University College
of Medicine, SCHC is a teaching hospital
helping to train the next generation of
professionals in pediatric medicine. With a
medical staff of more than 270 pediatric
specialists, St. Christopher's provides
programs such as kidney transplantation,
cancer treatment, burn and wound care,
minimally invasive surgery, and open heart
surgery. Highly acclaimed programs include a
living donor organ transplantation program
and nationally recognized Pulmonary and
Cystic Fibrosis Center. St. Christopher’s
Hospital for Children is financially strong
and ranked #1 in overall performance in 2007
among 54 Tenet Health facilities. The
Hospital employs over 1,400 health care
professionals and staff, and includes a
satellite network of specialty care centers
located in Southeastern Pennsylvania and New
Jersey. This year, SCHC will see 11,000
inpatient admissions. As a Level I Pediatric
Trauma Center, and the only designated
pediatric burn center in the region, St.
Christopher’s emergency department
physicians will treat approximately 80,000
children
Job Description
Reporting to the Chief
Operating Officer, the Director, Performance
Improvement directs a hospital-wide quality
program, providing an integrated approach to
quality management in a manner consistent
with the vision and goals of St.
Christopher’s Hospital for Children. This
individual will coordinate the development
and integration of a measurement compass of
clinical outcomes, critical interventions,
cost, utilization, and satisfaction with
various divisions and departments,
committees, and senior leadership. The
Director will develop an evidence-based
framework and provide the necessary tools to
support physicians.
Principle Accountabilities:
-
Plans, organizes,
coordinates, and conducts ongoing
evaluation of Performance Improvement
functions;
-
Organizes, trains, and
facilitates multi-disciplinary teams as
necessary to achieve Performance
improvement with the organization, and
utilizes quality methodologies to design
improvement processes and training;
-
Directs and controls the
department according to established
guidelines and regulations to achieve
balancing quality customer service with
financial requirements in a cost
effective manner;
-
Design, develop and
implement a system of measurements of
processes that will constantly improve
overall performance and ensure
compliance with all applicable laws and
regulations;
-
Designs databases to
assure the availability of accurate and
timely data analyses;
-
Facilitates root cause
analyses and Failure Mode Effect
Analyses;
-
Manages and evaluates
the assigned Quality Improvement
employees;
-
Supports the clinical
outcomes measurement process as defined
by the approved Performance Improvement
Plan;
-
Educated medical staff
leaders about how to incorporate systems
review into peer review;
-
Creates and manages the
budget for the quality function;
-
Develops the annual plan
for Performance Improvement.
-
Participates in PEER
Review, Patient Safety, Utilization
Management, and Quality Improvement
committees. The ideal candidate will
possess the clinical background and
program development skills necessary to
lead a quality program in a complex,
pediatric hospital environment. The
successful individual will have the
ability to function independently to
direct activities and resources to
organize and implement performance
improvement initiatives across the
organization in collaboration with
senior leadership, physicians, staff and
cross-disciplinary teams. The desired
candidate will bring an in depth
understanding of pay-for-performance
measures and trends, and current
knowledge of performance improvement
theory and concepts. This individual
will have strong communication and
facilitation skills, along with a vision
of excellence in the delivery of high
quality patient care.
Required Qualifications
Minimum of three (3) years
progressive experience in managing quality
in a hospital environment; Experience in
program management and development;
Proficiency in PC skills including data
management tools/techniques and statistical
process control; Strong quantitative and
analytical skills, and well-versed in report
design and presentation development;
Outstanding interpersonal and communication
skills, with the ability to interact
effectively with management, administration,
medical staff and ancillary departments;
Preferred Qualifications
Master’s degree is
preferred; Quality certification (CPHQ) is
preferred; Experience with a pediatric
patient population is desirable, but not a
requirement;
Education Qualifications
Bachelor’s degree in Nursing
(BSN) or related health care field is
required;
Compensation/Benefits
Excellent salary and
benefits package, management bonus, and
relocation assistance.
Contact
John Kiernan
Management Pathways
jkiernan@managementpathways.com
Phone Number: 610-415-0888
top
Director, Performance Improvement
Southern New Jersey Hospital
Introduction
Southern New Jersey
242-bed hospital and affiliate of the
University of Pennsylvania Health System
is seeking a dynamic, highly
experienced, team-oriented and quality
focused Director of Performance
Improvement.
Job Description
The primary
responsibility of the Director of
Performance Improvement will be to
provide leadership and strategic
direction for the development and
implementation of a new Performance
Improvement (PI) program, aimed at
ensuring measurable and sustained
clinical improvement and ultimate
outcome attainment. This position will
identify and drive the adoption of best
practices in all clinical departments of
the Medical Center, and build and lead a
team of performance change agents
charged with driving clinical excellence
throughout the Medical Center. The
Director will serve as a member of the
hospital’s management team and will play
a key role in helping to achieve the
highest quality healthcare in a
clinically and fiscally accountable
manner.
Required Qualifications
Knowledge and experience
with Joint Commission, NJ State DHSS and
CMS standards required, as is Strong
clinical background with a minimum three
years management experience in leading a
hospital-wide Performance Improvement
program. Experience with the Magnet
recognition process is desired.
Education Qualifications
Bachelor’s degree is
required, Master’s preferred.
Compensation/Benefits
Competitive salary and
benefits, including relocation.
Contact
Shuli Herbert
Foley Proctor Yoskowitz
sherbert@fpysearch.com
Phone Number: 973-605-1000
Fax Number:
973-605-1020
top
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Director of Quality and Performance
Improvement
Healthcare System in New Jersey
Introduction
Our client owns and/or
operates a total of 1031 beds and 12
facilities, including: a 651 bed acute
tertiary care facility on approximately
25 acres in Paterson, New Jersey; a 229
bed community hospital in Wayne, New
Jersey; a 151 bed skilled nursing
facility in Cedar Grove, New Jersey; and
nine other facilities including family
health centers, family practice centers
and other ambulatory care sites.
Job Description
The Department of
Quality and Performance Improvement has
become a key department within the
system. The impetus for the emphasis on
quality is driven by the Board of
Trustees, and especially the CEO. The
Director functions as a member of the
hospital’s management team with the
overall responsibility to develop and
direct an effective, comprehensive
system-wide Performance Improvement
Program, reporting to the VP of Medical
Affairs. The Director will provide
administrative, organizational, clinical
and educational leadership in a manner
consistent with the philosophies and
goals of the professional environment.
The department has 6.0 FTE’s on the
Paterson campus and 2.5 on the Wayne
campus. In addition, the Department is
responsible for the Quality and
Performance Program in the Nursing Home,
also part of the System.
Required Qualifications
The successful candidate
will have a Bachelor’s degree, in
nursing, healthcare administration and
three or more years directing a
hospital-wide performance improvement
program. The position requires the
knowledge of federal and state
regulation, JCAHO standards and
practices for an acute care hospital.
The position also requires demonstrated
knowledge of medical management concepts
and programs, health care outcomes and
performance improvement issues as well
as demonstrated experience in
implementation and management of
decision support.
Preferred Qualifications
Masters degree and CPHQ
certification preferred.
Education Qualifications
Bachelors required,
Masters preferred.
Compensation/Benefits
Competitive
benefits/compensation package
Contact
Laurie Bryan
Foley Proctor Yoskowitz, L.L.C
lbryan@fpysearch.com
Phone Number: 973-605-1000 Ext. 20
Fax Number:
973-605-1020
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